Stand behind the pallet jack with your hands on the metal steering handle, toward the outward-facing prongs. The prongs

are the two horizontal pieces of metal that actually lift the pallets. Locate the plastic release lever on the handle; this is

usually found attached to the center bar. It may be a different color in order to make it stand out, but if not it should

still be obvious.

Move the pallet jack to whatever you want to move and engage the lever to lower the prongs.

Next, push the pallet jack over to the pallet you would like to move. Press the release lever up and inward to lower the

prongs to about one-inch off of the ground. If the prongs are already lowered, they will not move when you press the lever.

Once the prongs have been completely lowered, you can slide them underneath the pallet you want to move. If they are

still too high to easily slide under the pallet, they may not be lowered all the way and you should press the release lever

again. Make sure you push the prongs all the way through the underside of the pallet so the wheels are resting on the

floor and not on any part of the pallet.